In light of the COVID-19 global pandemic, Advantedge Education has adjusted its live phone support hours to provide staff the ability to balance homeschooling and work. Beginning April 20, 2020 the new phone support hours will be reduced to the hours of 8:30 am to 3 pm EST Monday-Friday. We realize this may cause a significant inconvenience for those who prefer to speak with someone live. We greatly appreciate your patience during this unexpected and stressful time. If we are unavailable to take your call, please do leave a message. As always, we will continue to respond to voicemail and email messages as quickly as we can.
Be sure to visit our contact page (https://edgelearn.com/contact) for additional notices of holiday closings and other related news.
Stay healthy and safe!
9/9/2021 Update: We evaluated our ability to provide timely technical support during the pandemic and adjusted phone support hours will remain in effect. If you need assistance outside of the current live phone support hours, please leave a detailed voicemail or send an email to firstname.lastname@example.org. A team member will get back to you as soon as possible and within 24 business hours.